Emergency help
Emergency HVAC Repair in Suwanee, GA
What should you do right now? Start with the steps below, then reach our emergency line.
What Should You Do First?
Make it safe, then make the call. If the system smells hot or like burning plastic, or water is overflowing from the air handler, switch the thermostat to off and turn off the breaker for the unit if you can reach it safely. If the breaker for the outdoor or indoor unit trips again after one reset, leave it off; repeated resets can turn a small electrical fault into a larger one. If you smell gas, do none of that. Walk out right away and contact the gas company or 911 once you are clear of the house. Then look after the people at home. Infants, older adults and anyone with a medical condition are most affected by extreme heat and cold. On a freezing night, close off one room, add layers and blankets and keep everyone together. On a scorching day, stay on the lowest level, close blinds on sunny windows and drink water. Once everyone is safe, reach the HVAC Suwanee emergency line. It takes calls day or night. We will ask what you are seeing, help you check anything else that is safe to check and arrange for a technician to come out.
Which Problems Count as Emergencies?
Seeing one of these? Do not hold off until regular hours. Unsure whether it counts? Call and ask.
No heat in freezing weather
Furnaces or heat pumps that quit when outdoor temperatures drop.
No cooling in extreme heat
Air conditioners and heat pumps that stop during a hot, humid spell.
Water overflowing
Clogged drains, full pans and leaks that threaten ceilings, floors and walls.
Burning or electrical smells
Overheating motors, scorched wiring and anything that smells hot.
Tripping breakers
Equipment that keeps knocking out its circuit, a sign of an electrical fault.
Sudden loud noises
New grinding, banging or screeching that suggests a part is failing.
Commercial outages
Rooftop and split systems at a business that cannot stay closed or uncomfortable.
What Follows an Emergency Call?
A person answers
The emergency line takes calls day or night. First we confirm nobody is in danger, then guide you through powering the system down if that is needed.
A technician is sent
Once on site, the technician secures the system, pins down the cause and quotes the fix before going any further.
Comfort restored
After you approve, the fix goes in and gets tested. When a part has to be ordered, we make the home as safe and comfortable as possible in the meantime.
Why Keep Our Emergency Number Saved?
Clear instructions
Practical steps on the phone so you know what to do while help is arranged.
Safety before speed
Gas and burning concerns are handled correctly before anything else.
Price before repair
Even in an emergency, you hear the cost before the work begins.
- Emergency line day or night
- Safety steps first
- Homes and businesses
- Price before repair
Has the System Quit Right Now?
Secure the house, keep everyone comfortable and get our emergency line on the phone. We will handle it from there.