Heat pumps
Heat Pump Services in Suwanee, GA
Is your heat pump keeping up in July and January? We diagnose, repair and replace them so it does.
Does Your Heat Pump Keep Up Year Round?
A heat pump earns its keep twice a year. Through the long, humid summer it cools like any air conditioner. When the weather turns, a reversing valve flips the flow of refrigerant and the same outdoor unit pulls heat from outside air and moves it indoors. That is why so many Suwanee homes rely on one, and why a weak heat pump shows up as discomfort in both seasons. Some behaviors are normal and worth knowing. In cold, damp weather the outdoor coil collects frost, and every so often the unit melts it off: the outside fan pauses, a hiss or whoosh is common, vapor may drift up, and then heating picks back up. During a hard freeze, auxiliary heat, often electric strips in the air handler, supplements the heat pump. In a dual-fuel system a gas furnace takes that role. Other behaviors call for a technician: frost that turns into solid ice, a unit stuck in heating or cooling, auxiliary heat running constantly, or rooms that never reach the setpoint. Our checks cover the reversing valve, the defrost board and its sensors, capacitors, the fan motor, the refrigerant charge and the backup heat. When replacement is the better path, the new heat pump is sized to the house and its ductwork.
Which Heat Pump Problems Can We Solve?
Repairs in either season, plus replacement and installation when a system has reached the end.
Weak or no heat
Reversing valve, controls and refrigerant charge tested when the unit blows cool air in winter.
Defrost problems
Defrost boards, sensors and fan operation checked when ice builds and stays.
Backup heat that never stops
We test strips, sequencers and the staging signal from the thermostat so supplemental heat only kicks on in real cold.
Furnace-paired systems
Heat pump and gas furnace controls set so each runs in the conditions it handles best.
Cooling-season repairs
Capacitors, contactors, motors and refrigerant leaks repaired so summer cooling stays strong.
Replacement and new installs
Heat pumps sized to the home and ducts, paired with matched indoor equipment and tested at startup.
Efficiency numbers in plain words
What SEER2 says about summer performance and HSPF2 about winter, and why installation quality still decides how the system behaves.
How Do We Diagnose a Heat Pump?
Learn what it is doing
Which season, which mode, how long backup heat has been on and whether you have seen ice or steam. Those details narrow the search.
Test in both directions
Heating and cooling both get run, defrost and auxiliary heat get checked and the charge gets measured. Then you hear what is wrong and what it costs.
Repair or replace
With your go-ahead, the repair is completed or the new system installed, and we confirm heating, cooling and defrost all work properly.
Why Call Us About Your Heat Pump?
Normal versus not
We explain what defrost and backup heat should look like, so a healthy system does not get an unnecessary repair.
Both modes verified
A repair is complete only when the system heats and cools correctly.
Honest replacement advice
When fixing the current unit is the better value, we will steer you toward the repair.
- Heating and cooling tested
- Defrost diagnosed
- Dual-fuel systems
- Price before repair
Is Your Heat Pump Falling Short?
Backup heat that never shuts off, ice that will not melt or rooms that never warm up. Tell us what you are seeing.